Technical Support Topics

Technical Support

Problems since last update version 8.2.7 4 messages

Last message on 01/13/23 by U1193066079: Done, thank you!

Restart Blog 2 messages

Last message on 01/12/23 by Mnd_tech_support: Hello CeliaBoston, Sorry about the trouble, and thank you for reaching out. Unfortunately, you cannot delete or edit your blog posts. Could you please email support@mynetdiary.com? Sincerely, Dmitry S. MyNetDiary Tech Support team

Importing Recipes on the PC/Web version of MyNetDiary 3 messages

Last message on 01/10/23 by David1540: Thanks for speedy reply and I think it would be good for PC version.....

Where did Charts go? 4 messages

Last message on 01/09/23 by Dietician: Hi U1915179, Sorry you are missing the obsolete chart. The new design offers a new way to look at your progress. Please access the Weight section if you want to review your weight graph. If you want to view the chart of the particular measurement...

iPad app update personal info 2 messages

Last message on 01/02/23 by Dietician: Hi there U1191615331- You can update this information under the "Me" tab > Personal Info. If you continue to run into roadblocks, please do not hesitate to reach out to our support team at support@mynetdiary.com Best, Joanna (MyNetDiary Dietitian)

1 kg away from goal 4 messages

Last message on 12/29/22 by Dietician: Hello U1188351037 and Dispatchingfool035, Sounds like you both have achieved a lot! You are not alone in your thinking, it is very common when someone reaches their goal weight. It's kind of like that feeling you get when planning and planning...

MyNetDiary Diabetic not working - only black screen on iphone 5 messages

Last message on 12/23/22 by Patti: Thank you! I created an account and if the problem persists, I will delete and reinstall the app. 😊

How can you turn off metric throughtout entire site 2 messages

Last message on 12/13/22 by Mnd_tech_support: Hello, Sorry about the trouble, and thank you for reaching out. We use the standard servings available and "do not divide"/"do not switch" between metric or imperial units. We show all units possible without hiding anything. We put all the units...

Intermittent fasting 16 messages

Last message on 12/13/22 by Mnd_tech_support: MyNetDiary works great for fasting, intermittent fasting, 8/16, and other special diets. Please review the related support articles: ... ... and the blog posts about intermittent fasting: ... ... The Completed Day feature and the Meal Planner...

Lose fat yet gain muscle 4 messages

Last message on 11/10/22 by Stash: ...

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