Problems since last update version 8.2.7 Topic


Since the last update 8.2.7, which added dark mode:
1. My mobile app is not syncing to the browser version
2. MyNetDiary sync to Samsung Health is not working properly - when it syncs at all, entries are being doubled and tripled

I have restarted my phone, restarted the app, uninstalled and reinstalled the app.


Hello,

Sorry about the trouble, and thank you for reaching out.

Please tap the Upload Diagnostics from the Support & FAQs screen and email support@mynetdiary.com. Our developers will look into your case.

I appreciate your patience and your help in this investigation.

Sincerely,
Dmitry S.
MyNetDiary Tech Support team


I'm just following up.

To resolve the first problem, please try reinstalling the app.

Sincerely,
Dmitry S.
MyNetDiary Tech Support team


Done, thank you!

Problems since last update version 8.2.7