MyNetDiary App Q&A Topic


Can we ask for a contributed food to be deleted (contributed by someone else)? I unknowingly chose a listing for red seedless grapes with 250 cals per 100 grams. I should have been more careful but it was the first one that popped up. I would like obviously incorrect listings to not be shown.


Hiding inaccurate food items entered by other members: Hi ThinkLean - go into your settings (on web it is Account tab) and toggle off "Find Contributed." This allows you to hide other member-entered food items.

The database is growing more accurately when folks use PhotoFood Service to enter new items. This saves all of us time since we take pictures of the food label, and MyNetDiary checks our data and enters the remainder of the nutrients for us.

Read more about food items here: http://www.mynetdiary.com/tips-and-tricks-for-entering-and-correcting-foods-in-mynetdiary.html

Best,
Kathy Isacks, MPS, RD, CDE


Totally confused and hoping someone can help me. I am trying to enter Turkey Meatloaf Muffins for lunch. I look up Turkey Meatloaf Muffins and nothing there matches so I try and put a recipe in and it will not let me. I noticed people talking about "edit" , but I cannot find it. Thank you, Melody


Are you trying to enter your own recipe? If that is the case then you need to click the 'recipe' link that's above "Lunch". There should be 3 options there: Same, Recent, Recipe. Recipe will allow you to enter all the ingredients in what you just ate and create a custom food for it.


Recipe entry - here's a post that might be helpful: http://www.mynetdiary.com/tips-for-entering-your-recipes-into-mynetdiary-like-a.html

Also, after the post was written, MyNetDiary updated a bunch of features so you can modify a lot of fields in your recipe - you can do this by logging into the web program and using the FOOD tab to find your custom recipe for editing.

Also, this post has tips on food entry: http://www.mynetdiary.com/tips-and-tricks-for-entering-and-correcting-foods-in-mynetdiary.html

And this post has basic tips for using MyNetDiary for weight loss: http://www.mynetdiary.com/basic-tips-for-losing-weight.html

Best,
Kathy Isacks, MPS, RD, CDE


I want to keep my food diary private. All my food isn't healthy and I don't want to hear comments about what I am eating.


Hi Geniebear3, I respect that you want to keep your food diary private. You can do that by not sharing your diary with others, right? We each have our own unique plans and should not worry about feeling judged. You do what works best for you!

Take care, Brenda (Dietitian, MyNetDiary)


...


Here's a stupid question on a long-buried thread: is the PhotoFood service discontinued, or restricted to US users? I'm just asking because I have tried to figure out how to activate it (I live in Portugal), but no matter how I try to follow the existing instructions, that option is not there (neither on the Web, nor on the iOS app), and I cannot find a setting to activate it, either.

In the online tutorials, the screenshots from the app showing how to add Custom Foods clearly show a 'PhotoFood' option above the barcode scanner... but that's not how my iPhone shows that page, the layout is quite different (and, in a sense, simpler). I wonder if I have turned on/off some options to have simpler-looking pages and therefore the PhotoFood option has vanished? If so, how can I get it back?

Thanks to anyone who's able to help me with this!

Cheers,

- Gwyn


Hi there Gwyn-

PhotoFood service is still working. Hmm, I am not sure why you are running into this roadblock. Are you using version 8.24? The app released an update on October 6th (last week).
We have an awesome support team that is able to pull up your account to further investigate the issue. Simply reach out to support@mynetdiary.com. Just let them know your username, that you use iOS and details about the PhotoFood Service not working. We will get this figured out! Thank you, Joanna (MyNetDiary Dietitian)

MyNetDiary App Q&A