System Bug ?? Topic
Nourish23
04/06/23
Good morning, as I clicked on a post this morning I noticed the cursor on my phone/app was able to delete or add to other people’s posts/comments. I want to report this to be looked into. I only use the app on my phone and this is the first I’ve ever noticed but it seems very unsafe.
Thank you for your help.
Nourish23
04/06/23
It may or may not be able to submit changes. I didn’t want to test it out. It’s definitely a glitch and one I don’t recall ever seeing before.
Dietician
04/06/23
Thank you for reporting that Nourish23. I sent a message to the support team to check into this. Brenda (MyNetDiary Dietitian)
Mnd_tech_support
04/06/23
replied to Nourish23
Hello Nourish23,
Sorry about the trouble, and thank you for reaching out.
Unfortunately, we weren't able to reproduce the problem. Could you please email any related screenshots, screen recording or video to support@mynetdiary.com? We'll try to reproduce these steps.
Thank you.
Sincerely,
Dmitry S.
--MyNetDiary Tech Support team
Nourish23
04/09/23
Thank you MND_tech_support, it looks like even though the cursor can appear to delete and add content, you cannot “tap post any changes.” I hope that makes sense. I went ahead to test it to send and found it no capability to do so. Thank you for reaching out.
Looking forward to future changes of improvements on the forums.
Dietician
04/10/23
replied to Nourish23
Hi Nourish23-
I am glad this wasn't an issue after all. We are also looking forward to the improved community forum! Have a great day~ Joanna (MyNetDiary Dietitian)
Nourish23
04/14/23
Yes! It runs so sluggish some days I cannot pop into the forums at all. Have a good weekend.
Elisgma
04/14/23
@Nourish23 same for me. I am new to this so still trying to figure everything out. Wish I could get on forums 🤦🏻♀️
Dietician
04/14/23
Hi there Elisgma-
Welcome to MyNetDiary! We apologize for the inconvenience with forum. Our developers are working hard to upgrade our community forum. Stay tuned~ In good health. Joanna (MyNetDiary Dietitian)
System Bug ??