App and Webpage don't match Topic

U1196602276 10/30/23
Over the weekend I changed my food plan to moderate carbs but the web page still shows it being as a calorie counting plan. The app is correct and shows the carb counting. How do I get the web page to show that?

Dietician 11/06/23 replied to U1196602276
Hi there U1196602276-
It can take some time before the webpage and app are synced. I am guessing this issue has resolved? In the future, if you run into roadblocks please email our support team at Support@mynetdiary.com They are happy to help! Best, Joanna

U1196602276 11/08/23
No it has not. My web page still shows calories while my app shows carbs.

SharonHeartland 11/20/23
Hello! I am finding the same issue. My iphone/ipad are okay and show the low carb plan but the website shows the calorie plan. Is there a way I can force it to sync or an option I need to check to make the web page match? It's reading my foods okay, it's just a different track than what I want. And I use both the web page and my phone about the same so it would help if they did match. Thanks! So far loving this app.

App and Webpage don't match