Bar Code Scanning not working in latest update Topic
U1194825472
04/23/23
It may just be me but my app does not scan barcodes anymore after updating the app today.
The barcode UI freezes and I have to close the app and reopen it to log meals manually. Anyone else with this issue?
U1195206352
04/23/23
I scanned one and it worked for me.
U1195246714
04/24/23
Ive scanner a lot of ones but none worked.
U1194825472
04/24/23
Interestingly, I found the issue; when I go to settings and turn on the voice feature, the bar code scanner doesn’t work. When I turn off the voice feature, the barcode scanner works. So, it is probably a bug.
Thank you all for responding.
Dietician
04/24/23
Hi All,
Thanks for reporting this issue. I just used it and it worked for me. I will pass it on to our support team to alert them that some people are having issues. Brenda (MyNetDiary Dietitian
Nikita.Support
04/24/23
Hello everyone,
Thank you for your help and reports regarding the barcode scan issue.
Our team is aware of it and is working on a fix ASAP.
Please bear with us and sorry about the inconvenience.
Best regards,
MyNetDiary support team
Bar Code Scanning not working in latest update