APP information Topic
U1191454393
03/29/23
I log foods every day, but now there is no information and stating no foods logged this week. Also not showing daily steps. Are you having the same issues?
Dietician
03/29/23
replied to U1191454393
Hi U1191454393-
I am sorry you've run into this technical glitch! Don't worry, your diary is backed up at www.MyNetDiary.com and is not lost.
You can access your diary from the web app or other devices by logging in with your email. If this doesn't work, please do not hesitate to email our support team. They can be reached at support@mynetdiary.com. Make sure to let them know your username and the device where you experienced the issues. They are happy to help! Best, Joanna (MyNetDiary Dietitian)
U1191454393
03/29/23
Thank you🙂
APP information