Timeout Too Short, Allow Self-Manage Please Topic
WiWildcat
09/16/16
Please provide us with a way to manage our own timeout. I'm the only one on this computer and it's annoying to start typing in a new food only to have it revert to a login page and then I have to start all over. Thanks.
Support
09/21/16
Sorry about the problem. We have good news - we fixed all performance issues, everything should be instantaneous now, hopefully we won't have to worry about timeouts anymore!
WiWildcat
12/28/16
Timeouts still way too short. I enter something, leave the browser tab up, come back soon after to enter another food, start typing, and then, when I'm looking away, I look back and there I am typing over my sign-in name again because of the timeout.
Please either increase the timeout (8 hours would be nice), let me set my own timeout, or when you timeout have the system do a meta refresh and return us to the login screen so we know we have to sign in before we start typing.
I use Google Chrome, fyi, in case that matters.
Thank you,
RLS
WiWildcat
12/28/16
P.S. I'm talking about session timeouts, not server problems.
Veronica808
03/03/17
Agreed
U1420119
01/02/18
Yes, PLEASE extend the session timeout or make it self- managed. I usually go in 2-3 times a day to log my food and EVERY time I have to re-authenticate.
Timeout Too Short, Allow Self-Manage Please