Data disappeared Topic
Seaturtle7
10/15/22
Recently when I went to look at my app on my iPhone it told me I had to log in. I did and all my data was gone. I’d really like to get it back but have no idea how to do that. Any ideas would be appreciated
Dietician
10/16/22
replied to Seaturtle7
Hi Seaturtle7-
Sorry to hear you've run into this glitch!
I doubt your data is lost, though we should get support involved. Simply email support@mynetdiary.com and they will get you up and running. Have a great day! Joanna (MyNetDiary Dietitian)
U1191868859
10/21/22
My data lost I don’t know what happened
Dietician
10/21/22
replied to U1191868859
Hi U1191868859,
Sorry to hear you can't find your data! First, make sure that you are logged into your account, especially if you use more than one device. If that is not the issue, then please emal support@mynetdiary.com for help. Sorry for the hassle! Kathy (MyNetDiary dietitian)
Data disappeared